What Our Clients Have To Say

“We knew from our initial meeting that Karen would be a perfect fit for our family given her connections, expertise, values, and character. Karen’s easy-going nature put us at ease immediately and she was a joy to work with throughout the entire process.  Karen is client focused, extremely ethical, and thoughtful.  Our entire family feels blessed to have worked with her, as well as the entire JHREA team.

Karen made the sale of our family home as easy as possible and navigated the process with her team in the most professional manner possible.   They were considerate of our values and personal needs and made what could have been a taxing process stress free and pleasant.  I would whole-heartedly recommend Karen and JHREA to anyone!”

— Kim, 2020

“Embodying the often hoped-for but rarely found qualities, Mack Mendenhall was an excellent partner in helping us find the right property in the Jackson, WY area. With a broad and thorough understanding of the market, Mack diligently and enthusiastically worked with us in our search, and once we had our property under contract, also in the development of local relationships which will be key to ensuring we are happy in the long run. Mack was always available, prompt in providing answers to our many questions, and making sure we knew the questions to ask. It’s easy to see how he has earned the #1 spot in the realtor market for many years!”

–Letitia M., 2020

“We have bought and sold several properties in two other states and worked with several agents, and Emily stands out as one who is really “on her game”. She was detail oriented, and kept us informed along the way to closing. A joy to work with!”

— Susan & Craig Y., 2020

“We have bought and sold several properties in two other states and worked with several agents, and Emily stands out as one who is really “on her game”. She was detail oriented, and kept us informed along the way to closing. A joy to work with!”

— Susan & Craig Y., 2020

“…We believe we have participated in enough deals to be able to label you [both] as: The Best of the Best. your constant attention to detail and thorough follow-through and commitment to the transaction made every party of it efficient and unproblematic. What could have been a deeply involved morass of  complication was well directed and essentially simple. Only the best professionals make the difficult look mundane and you did this flawlessly.

We conclude by telling you that as equally important to us, your character matched your professional acumen. Some exceptional professionals leave their exceptionalism at their office door. You do not. It permeates into who you are and we are deeply thankful to be the beneficiaries.”

— Barry & Janet S., 2013

“[We] would like to say thank you very much for the outstanding job you and your team did with our real estate transaction. As this was an out of state transaction for us, your help finding local contractors for repairs and cleaning was awesome.  Many kudos to all!!”

— Jeff & Mary S., 2022

“Karen has become much more than our real estate advisor and agent over the past 25 years. She is a now a very dear friend to us and our family. We trust her explicitly.”

— Rich & Irene, 2022

“My husband and I just wanted to take a minute to thank your company in general and our agent, Karen Terra in particular, for the outstanding service and professionalism that was shown to us during the recent sale of our beloved condo on Fall Creek Rd. in Wilson.

We have many friends in Jackson who are real estate agents so we had a lot to choose from. We interviewed several companies and agents, both friends in the business and those who were new to us before we chose Karen. She was by far the most professional of all those we interviewed. She was very prompt in accompanying our request for an interview and her credentials were very impressive. Her presentation was thoughtful and thorough. We are so glad we chose Karen to represent us. As a long time resident of Jackson with many years of experience, we knew even before she presented us with a proposal that she was the one who would give us the best result.

After careful consideration of the current market and specific knowledge of our location Karen gave us a price to consider along with detailed reasoning for that price. She was so thorough that there was no doubt in our mind that her pricing had our best interest at heart. She gave us exact details and timing of the listing process and held our hand all along the way. She made what could have been an arduous process, very smooth and stress free. Our condo sold very quickly for more than we expected! We believe that happened because we chose Karen Terra. She covered every detail down to the last signature at closing.

Needless to say, if we or any of our friends have real estate needs in Jackson and the surrounding area we will choose Karen and recommend her to others. She is the best in the west! ”

— Robin & Tommy J., 2021

“Having worked with a large number of reputable realtors in several states over the years, I can proclaim that Mack Mendenhall is the absolutely most professional and competent of them all. His deep knowledge of and broad perspective on the JH single family market is insightful, informed and truly valued added to an out of state prospective buyer such as I was. During our hectic search for a vacation home, his advice was always objective, and never came across as self-serving or biased toward the sole interest of his own firm’s listings. Mack is an extremely dedicated and hard working realtor who understands the importance of aligning the drift of the market inventory search with the client’s needs and dreams. He is an individual of integrity with whom I enjoyed working. I give my unqualified recommendation of him as a top flight, expert realtor.”

— Casey B., 2022

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