Jackson Hole's longest-standing luxury real estate team

Mack took the time to understand what we were looking for and then committed to finding us just that. I think he knew what we wanted before we did. He then patiently and skillfully helped us find a property that is both a solid investment and a home to love.

It’s remarkable to see the many ways that Graham-Faupel-Mendenhall supports the nonprofit community.

My husband and I just wanted to take a minute to thank your company in general and our agent, Karen Terra in particular, for the outstanding service and professionalism that was shown to us during the recent sale of our beloved condo on Fall Creek Rd. in Wilson. We have many friends in Jackson who are real estate agents so we had a lot to choose from. We interviewed several companies and agents, both friends in the business and those who were new to us before we chose Karen. She was by far the most professional of all those we interviewed. She was very prompt in accompanying our request for an interview and her credentials were very impressive. Her ...

We just finished purchasing our first home and Mack Mendenhall was our Realtor®. He was incredibly professional, helpful, accommodating, clear, organized, and responsive, and made the process of buying a home incredibly easy. I don't know many people who can say that. Even now, a month after we purchased the home, he is still checking in and helping us with any loose ends. In addition to a vast understanding of the Jackson Hole and Teton Valley real estate markets, he is also so knowledgeable about real estate processes in general, he recommended amazing people for us to work with for a loan and inspection, and he takes great care of his clients. We...

Having worked with a large number of reputable Realtors® in several states over the years, I can proclaim that Mack Mendenhall is the absolutely most professional and competent of them all. His deep knowledge of and broad perspective on the JH single-family market is insightful, informed, and truly valued and added to an out-of-state prospective buyer such as I was. During our hectic search for a vacation home, his advice was always objective and never came across as self-serving or biased toward the sole interest of his own firm’s listings. Mack is an extremely dedicated and hard-working Realtor® who understands the importance of aligning the drift...

We knew from our initial meeting that Karen would be a perfect fit for our family given her connections, expertise, values, and character. Karen’s easy-going nature put us at ease immediately and she was a joy to work with throughout the entire process. Karen is client-focused, extremely ethical, and thoughtful. Our entire family feels blessed to have worked with her, as well as the entire JHREA team. Karen made the sale of our family home as easy as possible and navigated the process with her team in the most professional manner possible. They were considerate of our values and personal needs and made what could have been a taxing process stress-fr...

We believe we have participated in enough deals to be able to label you [both] as The Best of the Best. your constant attention to detail and thorough follow-through and commitment to the transaction made every party to it efficient and unproblematic. What could have been a deeply involved morass of complication was well directed and essentially simple. Only the best professionals make the difficult look mundane and you did this flawlessly. We conclude by telling you that as equally important to us, your character matched your professional acumen. Some exceptional professionals leave their exceptionalism at their office door. You do not. It permeate...

Emily helped me purchase my first home last year and the experience could not have been better. She guided me through every step of the daunting process with the utmost care, honesty, precision, and eagerness to listen to all of my questions, uncertainties, and desires. She was patient, calm, and inquisitive as well as assertive and quick to act on your behalf when necessary. In what otherwise feels like a real estate market motivated by luxury vacation home interests and their high-profit motivations, Emily offers much-needed care, concern, and honest expertise for all kinds of community members looking to make home amidst the Tetons.

Embodying the often hoped-for but rarely found qualities, Mack Mendenhall was an excellent partner in helping us find the right property in the Jackson, WY area. With a broad and thorough understanding of the market, Mack diligently and enthusiastically worked with us in our search, and once we had our property under contract, also in the development of local relationships which will be key to ensuring we are happy in the long run. Mack was always available, prompt in providing answers to our many questions, and making sure we knew the questions to ask. It’s easy to see how he has earned the #1 spot in the Realtor® market for many years!

I can't say enough good things about Emily. She helped my wife and I navigate our first home buying experience so gracefully. She explained each step of the process and helped us feel comfortable with the process and what we needed to do to get across the finish line. She is super responsive, and knowledgeable about the local area, and she helped us negotiate $30k below asking in this crazy competitive sellers' market, all while being a joy to work with. We'll be working with Emily for any future transactions in the Valley and I would recommend you do the same.

Emily is the best agent we've ever worked with in the 20+ years we've been buying and selling homes. Her focus, consideration of our needs, and follow-through were impressive. She's especially helpful for those relocating to the Jackson area. These days anyone can see listings using sites like Zillow, but she adds the immeasurable value of being represented by someone knowledgable. She has local expertise, industry savvy, and the connections to make it happen. We wouldn't hesitate to work with her again and again.

Emily provided a fantastic home buying experience for my purchase in Jackson, Wyoming. She was incredibly knowledgeable, responsive, and always seemed to have my best interest in mind. Always quick to act, even outside of typical business hours. I very much appreciated her candor as we worked our way through various items that came up during the purchase. I will certainly use Emily again on future real estate purchases and I would highly recommend her to any of my family or friends!

I recommend Emily Elderidge. My experience with her was extremely positive, representing me as a buyer of a unit in Jackson Hole. The process involved some curve balls that she handled with a steadfastness which was much appreciated. She was always willing to take calls any time of day and was willing to think creatively when needed, and linked me to resources to get my questions answered or the additional information I needed. She was also very personable.

Tess sold my husband and I our first home and it was an absolute pleasure to work with her throughout the process. Being that it was our first place, we had many questions! Tess was extremely patient with us and always available if we needed anything. She made sure we felt comfortable with every document signed, explained things thoroughly, and kept us informed every step of the way. I would highly recommend Tess to anyone looking to purchase!

Emily was indispensable to my search for property in Teton Valley. She was generous with her time throughout the process, taking care to understand my needs and thoughtfully considering properties that matched my search criteria. She strategically guided me through the buying process and was always available to answer my many questions. I can't recommend Emily enough and will turn to her for future endeavors in the region.

Emily was absolutely phenomenal to work with and we couldn't have bought and sold without her assistance, guidance, and expertise. She was reliable, knowledgeable, and time and time again went above and beyond. I would happily work with her in the future and recommend her to anyone looking for an excellent Realtor®.

Emily has her finger on the pulse, is dependable, honest, and works well with other Realtors®. She helped us find and close the perfect house for our family. This was a house with many interested buyers! She also helped us list and sell property in a few months. I highly recommend Emily.

Emily was extremely helpful, knowledgeable, and responsive as our agent. Her professionalism, expertise, and excellent interpersonal skills work synergistically to make her a wonderful representative for anyone attempting to purchase or sell a home.

We have bought and sold several properties in two other states and worked with several agents, and Emily stands out as one who is really " on her game". She was detail-oriented and kept us informed along the way to closing. A joy to work with!

Emily was amazing during our process of buying a home in Jackson. She guided us thoughtfully with relevant information, great communication, and respect for all parties involved.

Karen has become much more than our real estate advisor and agent over the past 25 years. She is now a very dear friend to us and our family. We trust her explicitly.

Beautiful properties. A very strategic and impressive real estate team.

It would be all but impossible for us to adequately express the depth of gratitude we feel to have had a chance to work with Mack. We were told by numerous local contacts that Mack is the best in the business; and from our initial conversation (which he courteously scheduled while on vacation, time-zones away), it was palpable to us why. Mack is profoundly professional, but also immensely relatable. As kind as he is knowledgeable, Mack repeatedly coached us on the positives and negatives of the various properties we visited, with the expertise of a builder and the honesty of a friend. Mack's contextual knowledge of the Jackson and surrounding area i...

Over the past 5 years we worked with Matt, Mack & Karen on two house sales and one purchase. They worked tirelessly on our behalf with excellent results both buying and selling. We were always impressed at how their team responded whenever an issue arose or we had questions throughout the process.

We have had the privilege and opportunity to work with Mack and his team for the purchase and sale of a townhome, as well as the purchase of a single family home. He is absolutely the best of the best. His knowledge, commitment to excellence, and professionalism are unparalleled. He knows Jackson Hole real estate better than anyone else in town. He continues to be a resource for us with all things home-related, even after the sale. We always look forward to working with Mack

We spent over a year working with Emily E. And greatly appreciated her honesty, transparency and local expertise. She knew the Teton Valley well and provided quick replies as we worked through our real estate transaction. Buying from afar is not an easy task but Emily made it less stressful and we’re happy with the end result!

Graham Faupel Mendenhall & Associates was hands down the most thoughtful, best informed, most helpful, most professional, most articulate, best prepared organization that I've had the pleasure to work with. Every detail was superior to every other experience I've had (even the "pretty good" ones). And then to polish it off with a thoughtful gesture like sending the closing paperwork in time for tax season - wow!

We just completed our purchase and coordinated sale of our homes in Jackson. Matt and Tess were so amazing. They handled both transactions. It was a bit complicated timing-wise to assure the timing was optimal for us. They made the entire experience enjoyable. They also helped facilitate smooth transitions for both the purchase and sale with the past and new owners. I highly recommend Graham, Faupel and Mendenhall!

I felt confident when I signed with Mack Mendenhall and his team to sell my home. It was important to me to work with real estate professionals with experience, who knew the local market, would speak candidly, be available and would actively engage in the process of selling my home. Mack Mendenhall and his team did just that throughout the entire sales process. Mack and his team often went above and beyond all in the name of “doing their job.” I respect and highly recommend this impressive real estate group that maintains such a strong commitment to the successes of their clients.

Matt at GFM was the second broker we worked with and we are thrilled with the result. He was always available, easy to communicate with. He's kind and authentic; a true Jackson local . From the start, Allie and her Marketing partners presented the property from a unique perspective which generated multiple showings. In the end, Matt facilitated a sale where we had the opportunity to meet the buyers which created a seamless transition. Their reputation is the best in town, and now we know why.

The purchase of one house and the sale of two others in less than a month would have been too fast if it weren’t for the expert preparation and market knowledge that Graham Faupel Mendenhall & Associates provided to guide us through the process. Their team was with us every step of the way and took care of all the details enabling us to relax and enjoy our new house. We couldn’t have embarked on such a new and exciting adventure without all their genuine love and support. A big thank you to the team for helping make our family’s dream come true in a property we plan to call home for many decades.

My husband and I worked with Mack Mendenhall and his team to find a perfect home in Jackson Hole. Mack was an extremely patient and thorough partner. He makes you feel like you are his #1 and only priority. He makes himself available to ensure that you are the first to see a property. He has unparalleled knowledge of the Jackson market. He is the most responsive and quick-acting person I’ve worked with. Thanks to these attributes, we gained a deep understanding of the Jackson area (Mack toured us through countless homes over a year-long search, never pushing any action) and we felt confident when it came time to write an offer. In true Jackson fash...

I couldn’t be happier with the experience I had working with Graham Faupel Mendenhall to find and close on my apartment in Jackson Hole! From our first conversation through closing day, everyone on their team was responsive, professional, and truly attentive throughout the entire process. A BIG thanks to Luna, Tess, Matt and Gang! A very well-earned 5 Star Rating.

My wife and I originally connected with Emily Eldridge back in 2019 while we were living out of the country, with our eyes set on Jackson. At the time, we were both working in education and, after receiving a job offer in the local school district, we were on the hunt for a home we could actually afford in town. Despite the time difference, Emily worked with us during odd hours to make sure we found the right place to start our next chapter in Jackson, WY. Fast forward four years, and our growing family meant we needed to move from our small condo into a larger space. We immediately called Emily, and once again she supported us every step of the wa...

From soup to nuts, Emily walked us through the process (and then some) with a keen eye for exactly what we were seeking in a house. She went so above and beyond at her job that she ended up brokering both sides of the sale/purchase of our home because she went so far as to help us purchase off-market. If you want a highly tailored, professional and honest experience I can’t recommend Emily and Tess enough. Beyond that, if you’re going to spend 6 hours of the day driving from listing to listing, Emily is a wonderful person to be stuck in a car with.

Emily helped us land our dream spot! Easy to work with, communicative, and understood our priorities.

We received excellent, professional, service from the whole team throughout the sale process. We strongly recommend this firm.

We had a fantastic experience with Emily Eldridge as our realtor in Jackson, WY. She was thorough, strategic, and always quick to respond — professional and lovely to work with. Emily clearly knows the market, is on top of her game, has excellent relationships with other local agents, and even gave us access to pre-market listings that made all the difference. She was instrumental in finding us our forever home. Highly recommend her to anyone buying or selling in the area.

Tess was an outstanding real estate agent from start to finish. She was consistently responsive throughout the entire process — whenever we had a question or needed an update, she was on it quickly and kept us well informed. What really set Tess apart was her ability to manage a complex transaction with calm and professionalism. When we hit snags along the way, she didn't panic — she found solutions. That kind of steady, problem-solving approach made an enormous difference in keeping things on track. Just as important, Tess never pushed us in a direction that wasn't in our best interest. She was patient, gave us the space to work through decisions, ...

We have nothing but good things to say about Mack Mendenhall and the Graham Faupel Mendenhall group. After a full year on the market with a different agent and almost no traction, we switched to Mack, and he sold our house within a few months. From the very first meeting, we were impressed. He was thorough, responsive, and genuinely thoughtful about what made our specific property stand out, rather than treating it like just another listing. He brought creative ideas to the table and combined that with a level of professionalism that made us feel like he was truly representing us, not just going through the motions. Jackson Hole has no shortage of...

A thoroughly professional, personable, and very effective team helped us achieve our goals for the marketing, and sale, of our home in Jackson Hole WY. Highly recommend.

Mack is the best and has helped me purchase 3 homes over the years I trust him